Volunteering isn't the easiest thing you can do - but it's the most rewarding. At Hallmark Health System (HHS) volunteers play a vital role in our mission to deliver high quality patient care. As a volunteer, you are an important addition to the team, working with our patients, their families and our staff.

Lawrence Memorial Hospital of Medford and Melrose-Wakefield Hospital offer a wide array of volunteer opportunities to meet your skills, interests and schedules. Our adult volunteers assist in a variety of areas: patient areas, cancer care center, reception, general stores, clerical and much more! 

Teens make the right call to help reach Lifeline subscribers: Since July 2015, Hallmark Health Teen Volunteers have been working diligently to reduce the number of Lifeline subscribers that do not complete a monthly test of their Lifeline unit. These tests ensure that not only the Lifeline system in the home works properly should the subscriber need help, but also fulfills an expectation of insurers who pay for these services.

To address this challenge, the Lifeline office manager and manager of volunteers, trained a group of teens to make scripted calls to subscribers. From “pinky swears” to “promise me you will,” the teens are warm and friendly, but don’t take no for an answer. Elders enjoy speaking with these polite young adults and become motivated to help the teens be successful with their calls by completing their monthly testing. 

Eileen Dern, director of Community Services, states “ the young adults making the calls are learning new ways to communicate with elders and the Lifeline subscribers appreciate knowing that they are valued and remembered by youth in their community. The program has value to both groups. Thank you to Anne Marie and the teen volunteers. We couldn’t do this work without you!”

  HHS Volunteer Teen 120
Volunteer VNA Hospice 125  

Have you been thinking about what you can do to make a difference in the lives of others? Come be a part of our fabulous team of volunteers at Hallmark Health Visiting Nurse and Hospice, either visiting with hospice patients in the community or providing administrative support in our Malden office! 

Direct Care Volunteers are the heart and soul of our Hospice program, supporting people in the community living with terminal illnesses. Our direct care volunteers visit patients in homes, hospitals, and skilled nursing facilities, offering companionship to patients and respite to weary caregivers. Thorough training and ongoing supervision is provided.

The services that we provide to our patients in the community aren’t possible without an organized, well-run office. Administrative volunteers support our VNA and Hospice staff in the office with mailings, copying, answering phones, and working on special projects. We’re particularly interested in people who have a pleasant phone manner and/or a particular gift with marketing, fundraising, computer skills, and events.

We’re always looking for volunteers who are a match with our mission! Contact us to see if we are a match for you, too! Please This email address is being protected from spambots. You need JavaScript enabled to view it. or call Allison Manheim Caplin at 781-338-7863. 

Volunteer VNA Hospice dog 125  

Helpinghands 237

For more information about Volunteering, contact

Lawrence Memorial Hospital of Medford
Tracy Murray

Melrose-Wakefield Hospital
Anne Marie Sirois

Allison Caplin
Volunteer Coordinator

To apply to become a Volunteer, click link below to complete our online application.



Hallmark Health VNA         and Hospice